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Job Title: Contact Centre Agent
Description
Customer Service Call Center- Inbound (Mississauga) Position Summary As a front line contact center employee you will play a critical role in delivering great customer experience for customers calling our client to do business over the phone. You will build, enhance and protect relationships with customers through listening, problem solving and recommending products, solutions and services. You will proactively identify sales opportunities. Qualifications Passion for helping customers Sales and service oriented with a demonstrated ability to proactively listen, identify sales opportunities and solve problems Strong communication skills (over the telephone and in person) Solid computer and multi-tasking skills Team player Education and Accreditation Completed high school education, or equivalent work experience ADDITIONAL INFORMATION: DATE OF NEW HIRE CLASS: March 21 and 28 2011 SCHEDULE: Full time. Candidate must be available for shifts from Sunday to Saturday, between the hours of 7:00 AM to 9:00 PM (Day) or 2:00 PM to 2:00 AM (Evening) LOCATION: Mississauga Rd and HWY 401.
Details
Job Ref: 79159
Hours: Full Time
Location: Ontario, Canada
Working Term: Permanent
Salary: 33,000
Application Deadline: 03/18/2011
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Technix Inc.
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