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| » Job Details | Go Back |
| Job Title: Bilingual Financial Services/Collections |
| Description |
| The People Bank Markham Office is currently recruiting for our client in the Industrial Distribution industry who is seeking a Bilingual Financial Services Representative Collections. The position pays $42-45K and IS located in Richmond Hill. This is a temp to perm opportunity.
JOB DESCRIPTION:
• Responsible for the collection of all assigned customer accounts, up to and including legal action.
• Contact customers and maintain accurate records of collection activities.
• Act as mediator to resolve issues between internal/external customers, including but not limited to branch enquiries, invoice copies and timely follow up through to final resolution.
• Daily assessment of assigned customer accounts to determine risk factor and take appropriate action to ensure losses are at a minimum.
• Accountable for reporting the status of the assigned customer accounts.
• Responds to enquiries from internal and external customers regarding outstanding credits, account status, etc. and ensure prompt follow up
• Resolve customer account queries through effective communication and problem solving
• Maintains customer follow-up files (paper and electronic)
• Miscellaneous administrative functions, and special projects
EXPERIENCE/QUALIFICATIONS:
• Minimum 2 year exposure to Collections processes
• Minimum of completion of high school supplemented by previous credit/collection experience
• Demonstrated communication, interpersonal and customer service skills
• Good knowledge of PC’s combined with keyboard ( alpha/numeric) skills
• Demonstrated ability to work independently, creatively and maintain a proactive focus
• Proven ability to multitask, organize and prioritize
• Knowledge of SAP or other ERP systems an asset
• Bilingual English/French
SALARY:
$42-45K
|
| Details |
| Job Ref: |
RCH1056 |
| Hours: |
Full Time |
| Location: |
Richmond Hill, Ontario, Canada |
| Working Term: |
Temporary |
| Salary: |
$42-45K |
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