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Job Title: Bilingual Financial Services/Collections
Description
The People Bank Markham Office is currently recruiting for our client in the Industrial Distribution industry who is seeking a Bilingual Financial Services Representative Collections. The position pays $42-45K and IS located in Richmond Hill. This is a temp to perm opportunity. JOB DESCRIPTION: • Responsible for the collection of all assigned customer accounts, up to and including legal action. • Contact customers and maintain accurate records of collection activities. • Act as mediator to resolve issues between internal/external customers, including but not limited to branch enquiries, invoice copies and timely follow up through to final resolution. • Daily assessment of assigned customer accounts to determine risk factor and take appropriate action to ensure losses are at a minimum. • Accountable for reporting the status of the assigned customer accounts. • Responds to enquiries from internal and external customers regarding outstanding credits, account status, etc. and ensure prompt follow up • Resolve customer account queries through effective communication and problem solving • Maintains customer follow-up files (paper and electronic) • Miscellaneous administrative functions, and special projects EXPERIENCE/QUALIFICATIONS: • Minimum 2 year exposure to Collections processes • Minimum of completion of high school supplemented by previous credit/collection experience • Demonstrated communication, interpersonal and customer service skills • Good knowledge of PC’s combined with keyboard ( alpha/numeric) skills • Demonstrated ability to work independently, creatively and maintain a proactive focus • Proven ability to multitask, organize and prioritize • Knowledge of SAP or other ERP systems an asset • Bilingual English/French SALARY: $42-45K
Details
Job Ref: RCH1056
Hours: Full Time
Location: Richmond Hill, Ontario, Canada
Working Term: Temporary
Salary: $42-45K
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