Our customer is a Markham-based, service oriented, IT Managed Services provider and reseller that was named to CRN’s Top 100 VAR in March of 2008. They are also a Telus authorized partner.

Our customer is looking for candidates who have a passion for IT; technically focused people who understand why businesses use information technology and are committed to assisting in making IT an effective means of meeting business objectives.

We are seeking candidates with strong IT skills, who have a passion for the work that they do. The candidates should have at least 5 years of hands on proven experience in the field with Senior level Technical Expertise.

Responsibilities:
Reporting to the General Manager, you will be responsible for Assisting the Account reps, you will be involved in pre-sales technical support, strategy, configuration, project planning, and implementation with our technical team.

This position will require a good car as you'll be on the road up to 50-75% of the time in in the GTA. Mileage is paid at 0.43/kms

Must Have Skills:

- In-depth knowledge of Microsoft Networking technology including Active Directory, Group Policy, DNS, DHCP, NTFS Security

- Proficient with Windows 2000 (Server and Pro), Windows 2003 (Standard and SBS), Windows XP, and Windows Vista

- Excellent knowledge of MS Exchange 2000/2003, Outlook 2000-2007, Terminal Services,
Internet Explorer, MS Office 2000-2007, Symantec Antivirus, Veritas Backup Exec, RIM BES and Spyware/virus removal tools

- Strength in hardware, software, and application troubleshooting skills, onsite and over the phone Strong team and customer service focus

- Superior time management and prioritization skills including the ability to multi-task

- High level of attention to detail and ability to follow through on assigned tasks
Strong written and verbal communication skills to communicate effectively both internally and externally

- Minimum of 5 years of experience dealing with small to medium business clients (25-100 users) and a minimum MCSE designation.

Qualifications:

- MCSE 2000/2003
- CCNA or CCNP
- Degree or diploma in Computer Science or related field Must have 2+ years hands on experience in an IT field Responsible, quick learner, self-motivated
- Flexibility to work after-hours as required
- Must be able to identify opportunities to continuously improve the service levels and technical environment
- Must be empathetic, proactive and possess exceptional listening skills

Core Requirements
- Data Centre Experience
- Active Directory and Exchange Deployment
- Citrix Deployment, design and implementation experience
- VMWare Deployment
- Firewall Deployment

Additional Skills:
- Project Management
- Microsoft Windows Server 2003
- Microsoft SQL Server
- Network Security
- Storage
- Help Desk
- VPN
- CISCO
- Juniper
- Sonicwall
- HP
- IBM
APPLE
UNIX/LINUX